Conditions of Use

Terms and conditions

The Markat website can be accessed via the Internet and / or mobile application.

It provides you with the contents and services available on the site according to the following terms and conditions, our privacy policy and other terms, conditions and policies that you may find through our site regarding specific jobs, benefits, offers or customer service, all of which are part of or included in these terms and conditions (general, provisions) And conditions ").

Your access to or use of the site is tantamount to an acknowledgment from you that you have read and understood these terms and conditions and have agreed to adhere to them in full without restriction or condition

Intellectual property

We give you non-transferable or assignable personal power to use the programs that we provide to you as part of the website, for one purpose which is to enable you to use our services and enjoy their benefits, and this is as determined by markaate and according to the way that the terms and conditions allow.

Commercial use or use on behalf of others is prohibited, unless we allow it expressly and in writing in advance. Any breach of these terms and conditions shall result in the immediate revocation of the license granted under this paragraph without prior notice to you, and without prejudice to any other rights

All copyrights, trademarks, trade names, commercial appearance, designs, "features" of the website and any other form of intellectual property, materials and other rights related to the website, including software, HTML code and other codes used on the website, page titles, images or The texts, illustrations, layouts, logos, designs, icons, images, programs, music clips, downloads or video clips (collectively, “intellectual property”), are - and remain at all times - the ownership and right of trademarks and / or ownership of their respective owner , As it is protected by the Kingdom of Saudi Arabia and trademark laws and international copyright

Intellectual property and all other materials displayed on our website may be accessed, displayed, downloaded and printed only for personal, non-commercial use, as expressly permitted by markaate and / or authorized by third parties by markaate

But (1) provided that you do not make any amendment or change to the intellectual property in any way,

And (2) not to provide or make available intellectual property to any third party as a form of trade. You will never acquire any copyright, trademark or other property right in relation to intellectual property. You shall not be liable to any license, right or interest in any materials or programs as an effect of your use of this website or your access to, display, download or print of intellectual property.

You may not copy (except as indicated above), publish, transmit, distribute, display, amend, or create works derived from any of the intellectual property materials or from our website or sell or participate in any sale or exploitation of them in any way, whether totally or partially. Intellectual property may only be used as a resource for shopping. Any other use of the intellectual property is strictly prohibited, including copying, modifying, distributing, broadcasting, reposting, displaying or performing

Markaate are the exclusive owner or licensee of the intellectual property exclusively (as the case may be), and they are the exclusive licensee of the domain name

Markaate may provide content owned by third parties (“Third Party Content”) or links to third party websites (“Third Party Sites”) as a service for those interested in this information. Markaate do not monitor any content of third parties or third-party sites and do not endorse their content and have no control over them, and the inclusion of links to the content of third parties or to third-party sites does not imply the existence of any link or relationship between markaate and related third parties

Markaate do not warrant or endorse the accuracy or completeness of any third-party content or any third-party sites and do not endorse their accuracy or completeness. Markaate are not responsible for updating or reviewing third-party content or third-party websites. Your use of third-party content and third-party sites is at your own risk. The content of third parties, including user reviews of third-party content that is provided to markaate, does not necessarily reflect the views of private markaate

In light of the foregoing, Markaate will not be liable for any reason whatsoever for the content of third parties and / or third party websites, including but not limited to the provision of external sources, content, commercials, products, services, or any other information or data Available on the website or from external sources


Please see our Privacy Policy for details about our practices regarding personal information.

terms of sale

1- Eligibility

The purchase of products through the website is exclusively reserved for parties who can legally enter into contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia

To be able to make purchases on the website, you must provide your personal data, including your real name and family name, a valid mobile phone number, a valid email address, payment details, and a valid billing collection address and other required information as scheduled. You acknowledge and warrant that the payment details you provide are valid, complete and correct, and confirm that you are the person referred to in the billing information provided.

The website is only available to people who meet the markaate' terms of eligibility and electronic payment, they are those who hold a valid credit card issued by a bank acceptable to markaate, and those who have authorized us to make a deduction from their credit cards for the value of the total price of the products they buy, including any Taxes or delivery charges, if any. The products purchased are for personal use or only provided as a gift, and they may not be resold or used for commercial purposes or for any other commercial gain. Markaate reserves the right to impose restrictions on multiple quantities of a particular piece, which are shipped to one specific customer or address.

When you order a product (s), you expressly authorize markaate to verify your credit card and to transfer, send, or obtain your credit card information or credit reporting information (including any updated information) to or from third parties to verify your identity and verify the correctness Your credit card and to obtain the initial authorization to use the card and / or authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of conducting the necessary checks to combat fraud and fraud, and that this personal information may be disclosed to a credit reference or agency involved in the fight against fraud and fraud, which may keep a record of that information

Please refer to our privacy policy for information on how we use your data.

2- Requesting products

The products available on the website, including any samples or gifts with purchases that markaate may offer you, are for personal use or gifts only. You may not sell or resell any products that you buy or obtain in any way other than markaate

The products offered for sale on the website are subject to acceptance and availability. If, for any reason after placing an order for a product (s), we are unable to provide a specific product, we will inform you as soon as possible and we will cancel your order completely.

Please note that you can order up to 14 units of the product.

All applications are subject to acceptance. We reserve the right to reject or cancel the order for any reason, including inaccuracies or errors in the product or pricing information, or that we are unable to obtain permission to collect the price, or because there are restrictions on delivery that apply to a particular piece, or because The required piece does not meet the quality control standards that we apply and is being withdrawn, or because you do not meet the eligibility criteria stipulated in the terms and conditions or because of any other problem we discover

Markaate will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period.

Once your order has been placed, you will receive an email containing your order details. This email does not constitute acceptance of your request, rather it is confirmation that we have received your request

One of our agents will contact you to confirm your request. In the event that our agent is unable to reach you at the number you provided when registering, you will receive an email that we ask you to respond to to confirm your request. Even if there is no confirmation, the initial request will also be processed.

In the event that the order is not canceled, the acceptance of your order will be completed when we have completed it. \ At this moment you will receive a second email to confirm that your request has been accepted and sent. Accordingly, the contract of sale will be concluded in the Kingdom of Saudi Arabia at the moment of approval, and the language of the contract will be Arabic. It is not the authority of the payment processor, which represents a third party that we use, and the transportation company we recommend accepting an application on behalf of Markaate

We may refuse to process a transaction for any reason, and we may also refuse to transmit to anyone at any time at our sole and absolute discretion. We will not be responsible to you or any third party for our withdrawal of any product, including any samples or gifts with purchases, from the website, whether or not that product was sold, nor do we bear any responsibility for our deletion, testing, checking, or editing For any material or content on the website, or our refusal to process a transaction, or for the annulment or suspension of any transaction after the initiation of the processing process

We do everything in our power to make sure all the details on the website are accurate, however we may discover from time to time an error in product prices. In the event that we detect an error in the price of a product included in your order, we will notify you as soon as possible. We will not be obligated to accept or execute an order for a product that has been advertised at an incorrect price, and we reserve the right to cancel this order that has already been accepted or is on its way to you. In the event that you order a product with a wrong price, we will send an email to you or call you to inform you that we have not accepted your order and / or that your order has been canceled. In the event that you have already paid for the product (s), we will refund the full amount as soon as we can. In the event that these products are returned to you, we will process the refund to you as soon as we receive the products

By confirming your purchase at the end of order processing, this is your agreement to accept and pay the full amount due for the product (s) as outlined in your order, including any delivery charges that apply to this order.

3- Prices and payment policy

Prices include VAT applied on the day of the order. Any change in the VAT rate applied will automatically be reflected in the price of the products put on sale by its markaate.


Prices include VAT applied on the day of your order. Any change in the applicable VAT rate will be automatically reflected in the price of the products sold by markaate through its website.

Tax number: xxxxxxxxxxxxxxxxxxx

All forms of credit card payments are subject to data validation and authorization processes by the card issuer. If the credit card issuer refuses to authorize payment, we will not be held responsible for any delay or non-delivery. We will cancel your order and we may contact you to select an alternative method of payment

The information on the credit card used for payment must match exactly the information of the credit card holder with that of the card issuer. Payment will be approved and placed on hold when placing your order and the amount will be deducted from your account when markaate have finished submitting your order. You also confirm that the credit card used is your card, or that you have been specifically authorized by the credit card owner to use it.

No credit card data will be stored, sold to, offered to, or leased to any third parties except for our online payment gateway service provider.

4- Delivery

Markaate deliver products in the Kingdom of Saudi Arabia, and at our discretion, your order is expected to arrive within two (2) to seven (7) business days starting from the day on which your order is confirmed by email based on your region.

Delivery fees, if any, will be added to product prices, and will be displayed in your local currency separately on the order form during the payment inspection and review process.

In the event that no one is available to receive the order, you will have the option of arranging an alternative delivery date or obtaining additional information about receiving your order from the order delivery company .. If you cannot receive your order on the second delivery attempt, you may have to pay an additional delivery fee for any delivery attempt Other.

Requests are delivered from Saturday to Thursday, except for Friday and public holidays

5- Customs fees for international shipments

The total shown in the order is the amount of the products plus the value-added tax. Any additional sums collected by Customs after shipment are not affiliated with Markat.

In the event that the customs amounts are calculated on the shipment, then contact Aramex 920027447 for any inquiries or clarifications.

6- Cancellation, returns, and exchange policy

At Markat, our goal is to ensure that our customers are satisfied with their purchases from us.

For the sake of our safety, markaate are not allowed to return or exchange their products, except for the products that reach you are damaged only


We are well aware that sometimes your opinion of the purchase may change. If you change your mind before receiving your order, you only need to contact customer service at 920033385 to cancel your order, and we will do our best within reasonable limits to cancel it, provided that your request has not already been implemented.

If that happens, we will treat the cancellation as a return. In any case, you can always contact our customer service, they will be happy to assist you

We reserve the right to amend these terms and conditions at any time without notice to you. Any amendments to these terms and conditions shall apply as soon as they are published on our website. By continuing to use the website (or any of our other websites) after making such a change, you agree to be bound by the revised terms and conditions. Please read and view the terms and conditions over and over again. In the event that you do not agree to any change in the terms and conditions, then you must immediately stop using the website

These terms and conditions constitute the entire legal agreement between you and markaate, and govern and regulate your use of the website and all services and products available on it, and completely replace any previous agreements between you and markaate regarding the same purpose.

You acknowledge and agree that the form and nature of the services may change from time to time without prior notice to you, and markaate may stop providing services (or from providing any features included with them) to you or your users.

You understand and understand that markaate give public search engine operators permission to use network spiders to copy materials from the site for the sole purpose of creating publicly available search indicators that include material, and markaate reserve the right to eliminate these exceptions, either in general or in specific cases

You understand and understand that you are solely responsible (and that Markaate are not responsible to you or any third party) for any breach of your obligations under the terms and conditions and for the consequences (including any loss or damage that Markaate may incur) on any such breach.

The failure to exercise or enforce trademarks, or delay in the practice or enforcement of any legal right or remedy, may not be construed as an official waiver of trademark rights

You and Markaate are independent contractors, and these terms and conditions, including but not limited to the presentation, transmission, transmission or distribution of your content, whether in whole or in part, do not constitute a partnership relationship, joint venture, business, franchise or agency between you and Markat. Neither party will have the authority to bind the other party or to make obligations on its behalf without the other party’s prior written consent. Neither party is authorized to act as an agent or representative of the other party or on behalf of the other party in any other capacity not expressly provided for in the terms and conditions. No party (or any of its agents) may

Declaring that he represents the other party or is authorized to act as his representative or to consider himself as his representative, nor is it permissible for any party to hold the other party any responsibility or obligation on his behalf or in his name, unless specifically stated in these terms and conditions

If any provision of these terms and conditions proves to be unlawful or unenforceable, the other terms and conditions will not be affected and remain in full force and effect.

These terms and conditions are available in English and Arabic. In the event of any inconsistency between the English text and the Arabic text, the Arabic text will prevail.

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all disputes arising from the enforcement of these terms and conditions are subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia

Your rights

If you have any questions about the terms and conditions or any aspect of your system.

Please contact us via email at

You can contact our customer service via our account at social networks, or by phone at +9660000000 daily from 9:00 AM - 9:00 PM
We adopt secure payment tools. We use encryption techniques that respect different banking rules. We do offer cache on delivery
Submit your order to your door through locating your position on the map, just drop the pin on your location on the map.
You have the right to change your mind for a week from the date you purchased the order and you can easily exchange or return your product through the store.
Get your card and use it with all your orders to get points and take advantage of promotional offers.